Privacy Policy

Effective Date: 05 February 2023

The Nightingale (“We”, “Us”, “Our”) are the sole owners and administrators of https://www.thenightingale.net (the “Website”, “Site”, “Service”)

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Site. By using our Site, you agree to the collection and use of information in accordance with this policy.

Definitions

Personal Data

Personal Data consists of data about a living individual who can be identified from said data (or from other information either in our possession or likely to come into our possession)

Usage data

Usage Data is data collected automatically – It is either generated by use of the Service or from the Service infra­­struc­­ture itself (for example, the duration of a page visit)

Cookies

Cookies are small pieces of data stored on a user’s device. Our website and associated online services may use “cookies” – Cookies enable you to use shopping carts and to personalise your experience on our site, tell us which parts of our websites people have visited, help us measure the effec­tiveness of ads and web searches, and give us insights into user behaviour so we can improve our commu­­nica­­tions and overall user experience.

Because cookies are used throughout our website, disabling them may prevent you from using certain parts of our site. 

The cookies used on our website have been categorised based on the guidelines found in the Second Edition of the ICC UK Cookie Guide (PDF)

Cookies associated with the following categories are used on our website:

Data Controller

A Data Controller is a person who (either alone, jointly or in common with other persons) determines the purposes for which (and the way) any personal data is, or will be, processed.

For the Data Protection Act 1998 (the Act), the data controller is The Nightingale, https://thenightingale.net

Data Processor (or Service Providers)

A Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively.

Data Subject

Data Subject is any living individual who is the subject of Personal Data.

User

The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Information you give to us:

The following information is collected from a user if said user creates an account and signs up for a subscription with The Nightingale:

  • The user’s full name
  • The user’s full address
  • The user’s email address
  • The user’s phone number
  • Payment method details

 

The following information is collected from a user if said user signs up to receive our newsletters:

  • The user’s first name
  • The user’s email address

 

The following information is collected from a user if said user signs up to receive SMS notifications:

  • The user’s full name
  • The user’s phone number

 

We will use this information:

  • To Communicate with and supply a service to the User
  • Internally, for company operations such as data analysis, research, testing and troubleshooting

Information we collect from you:

We will use this information:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To improve our website for the customer’s usability, and ensure all our content is presented in an effective and easy-to-use manner
  • To detect, prevent and address technical issues
  • To keep our website secure
  • To measure how effective our marketing efforts are concerning the customer, and to deliver relevant and interesting content to the reader

Information from Other Sources

We may combine the information the customer gives to us with information we have collected about them. This can mean using the information for purposes mentioned previously, depending on what we receive.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

  • We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
  • Cookies are files that use a small amount of data and may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our website.
  • You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some areas of our website.

 

Examples of Cookies we use:

  • Session Cookies – We use Session Cookies to operate our Service
  • Preference Cookies – We use Preference Cookies to remember your preferences and various settings
  • Security Cookies – We use Security Cookies for security and protection purposes

Retention of Data

The Nightingale will retain your Personal Data for 180 days for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Nightingale will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functi­onality of our website, or we are legally obligated to retain this data for longer time periods.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers outside your county, country or other governmental jurisdiction where the data protection laws may differ from those from your juris­dic­tion.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Nightingale will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, The Nightingale may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency)

Legal Requirements

The Nightingale may disclose your Personal Data in the good faith belief that such action is necessary..:

  • To comply with a legal obligation
  • To protect and defend the rights or property of The Nightingale
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

 

Security of Data

The security of your data is important to us, but it is important to remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

 

Your Rights

The Nightingale aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circum­stances, you have the right:

  • To access and receive a copy of the Personal Data we hold about you
  • To rectify any Personal Data held about you that is inaccurate
  • To request the deletion of Personal Data held about you

You have the right to data portability for the information you provide to The Nightingale. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it. Please note that we may ask you to verify your identity before responding to such requests.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contex­tu­alize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.­js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://­policies.­google.­com/­privacy

Behavioural & Remarketing

The Nightingale uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

Google Ads

Google Ads remarketing service is provided by Google LLC.

You can opt out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: https://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-Out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-Out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms page: https://www.google.com/intl/en/policies/privacy/

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no respon­sibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.